Nebraska Indian Community College

Tips For Working with Students Remotely

What to do when meeting with a student remotely

Many faculty and staff work with students remotely. It is important to remember that if a student wants or needs to see a counselor at Morningstar Counseling, our services are available! Morningstar provides counseling services, in addition to other clinical services (e.g. groups, workshops, talking circles) remotely.  Whether you’re working with a student in crisis or distress during an advising meeting or you need to provide a student with difficult feedback, Morningstar  is here to help.

The following are tips to help you PREPARE for unforeseen crisis:

At the beginning of (or before) your first meeting, obtain the following information:

  • Student’s telephone number – Explain to the student that you will use this number if you get disconnected or there are technology failures.
  • Student’s physical address where they will be at during the remote meeting (full address is preferable in case they are out of state).
  • Student’s emergency contact (name and phone number).

Feel free to check the phone number and location during each subsequent meeting. The crisis contact may need to be verified each meeting if this changes for the student.

If a student becomes distressed while you are meeting with them, you can contact Morningstar Counseling at (402) 327-9711 and ask to speak with an intake coordinator. The Morningstar intake coordinator will assist you and/or connect you remotely with a Morningstar counselor. If there are imminent concerns or immediate dangers to the student’s safety or that of others, call your local emergency contact.

  • Police/Fire/Ambulance: 911

Macy, NE

Santee, NE

South Sioux, NE

*Morningstar Counseling uses a secure HIPAA-compliant Zoom Software to ensure confidentiality during appointments.

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